Q. Why choose me?
I set myself apart from the competition by offering simple and affordable pricing, high quality photo retouching, quick turnaround time (1-3 days), and excellent customer service.
Q. Do you keep the original photos?
No. I work on a digital emailed copy of the image. I retain the altered version of your photograph, but are under no obligation to keep the original.
Q. How much does it cost to get a photo fixed?
I charge a very low fee of just 29.00
Q. I'm a professional photographer and need a LOT of small repairs. Can you help me and my business?
Sure I can! Email me with your questions and I’ll do my best to work with you .
Q. How long does it take?
Most orders are completed within 1 to 3 business days. Complex, detailed repairs may take additional time. I’ll will work very hard to return your image as quickly as possible.
Q. Ok, so how does the process work?
First, you'll need to e-mail, or snail mail us your picture(s) with a list of what needs to be fixed. I will professionally retouch your image and post it back online for you to view. If you like the results, you can purchase it and instantly have access to the fully repaired version. If you're not satisfied with the work, you're under NO obligation to pay. It's that simple. 100% better photos. 100% satisfaction.
Q. I would like to get a picture fixed, but I don't have a scanner. What do I do?
Not a problem! Just mail me the photo, and we'll take care of scanning it for you (small fee may apply.) Once the image is scanned into my system, we'll correct the problem and mail you back the original, simply include a self-addressed stamped envelope.
Q. My picture has been repaired. How do I get it printed?
The easiest way to have your image printed is to take the digital file provided by me and send it to one of the many online printing websites. Most major convenient stores offer this service. If you prefer to print the picture on your home printer, download your photo to your home computer and print as many as you like, it's yours!
Q. My photo really means a lot to me, will it be safe?
Absolutely, I makesevery effort to ensure the safety and security of your photos. Other restoration services outsource work all across the globe in order to make higher profits. I perform all retouching and restoration projects "in-house". Rest assured, your photo will be treated with the respect and care that it deserves.
Q. How big should I send my file? What's this "resolution" thing?
You should always send the largest file that you have. This ensures the highest reproduction quality and the best quality of work when retouching photos.
Resolution refers to the number of dots of ink per inch (dpi) in a printed photo or the number of electronic pixels per inch (ppi) in a digital file. A typical picture off of the Internet has a low resolution and will not reproduce as well as a traditional photograph will. Photos that have low resolution will look fine on the computer screen but will appear very fuzzy when printed.
Digital cameras vary greatly in quality. Generally, if the camera is set to the "high-quality" setting, you'll be assured great results.
Ideally, you should submit your photo at the final size you would like it, at 300 dpi in RGB color mode. Questions? Simply send us your picture and our artists will contact you with any concerns regarding quality.
Q. What settings should I use if I scan a photo?
You should use the "photo" scanning option. The resolution box should be set to high or 300 dpi. Avoid scanning your image above 300 dpi unless you plan on enlarging your image. Make sure that both the scanner and the photo are clean and free of dust, lint, dirt, or other debris. Once you have scanned your photo, compare the digital file with the original photo to make sure that it closely matches the original. Still can't get the results you want? Don't forget that you can always send your photo and I will scan it for you.
Contact:
Philippe Fernandez
Email: picartistry@yahoo.com
Phone: 714-381-0811